Returns & Exchanges
We want you to be fully satisfied with your Hario home essentials, which is why we offer a 30-day return window for items in their original, unused condition. If your purchase doesn't perfectly complement your space, our streamlined return process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original Hario packaging to prevent damage during transit and include all original manuals or accessories.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing